Preferred Family Medicine is pleased to announce that Dr. So Hines will be joining our clinical team beginning March 1, 2026. Dr. Hines is a compassionate family medicine physician dedicated to providing comprehensive, relationship-based primary care to patients of all ages here in Reno.
This addition reflects our ongoing commitment to continuity, accessibility, and patient-centered care—values that are foundational to the PFM model.
Meet Dr. Hines
Dr. So Hines is a dedicated family medicine physician committed to providing compassionate, comprehensive care to patients of all ages. Raised in Reno, Nevada, she brings a strong sense of community and a deep appreciation for long-term, relationship-based care to every patient encounter. 
Her approach to medicine emphasizes evidence-based care, shared decision-making, and thoughtful listening, allowing patients to feel informed, supported, and actively involved in their health. Dr. Hines strives to build enduring relationships that support the physical, emotional, and overall well-being of individuals and families.
Outside of medicine, Dr. Hines enjoys spending time with her family and friends, hiking throughout Northern Nevada, and baking. These activities help her stay grounded, active, and inspired—values she brings to her work as a physician and to the care she provides to her patients.
So Hines, D.O. is a board-trained family medicine physician who provides comprehensive primary care to children, adults, and families.
Dr. Hines is known for her patient-centered approach, taking time to listen carefully, understand individual goals, and partner with patients to create personalized care plans that support both immediate concerns and long-term health.
Her philosophy of medicine aligns closely with the concierge, Direct Primary Care model at Preferred Family Medicine—care that is unhurried, accessible, and rooted in relationships rather than volume.
Education, Training, and Clinical Background
Dr. Hines earned her Doctor of Osteopathic Medicine (DO) degree from Touro University Nevada College of Osteopathic Medicine in Henderson, Nevada, graduating in 2018. She completed her family medicine residency at Northwest Washington Family Medicine Residency at St. Michael Medical Center in Bremerton, Washington, where she received comprehensive training in full-spectrum primary care across all ages.
Prior to medical school, Dr. Hines completed her undergraduate education at the University of Michigan in Ann Arbor, where she earned a Bachelor of Science in Chemical Engineering, graduating cum laude, and later completed her premedical coursework at the University of Nevada, Reno. This strong academic foundation informs her thoughtful, analytical, and evidence-based approach to patient care.
Her residency training emphasized preventive care, women’s health, pediatric and adolescent medicine, and the management of both acute and chronic conditions—preparing her to care for individuals and families over time with continuity and depth.
Following residency, Dr. Hines has practiced family medicine in a variety of settings throughout Northern Nevada, including serving as a Primary Care Physician with the Veterans Affairs health system, Northern Nevada HOPES, and Carson Tahoe Medical Group. This diverse clinical experience has strengthened her ability to care for patients with a wide range of medical needs while maintaining a thoughtful, patient-centered approach.
Dr. Hines is a member of both the American Academy of Family Physicians and the American Osteopathic Association. She brings to Preferred Family Medicine a strong foundation in evidence-based care, ethics, and relationship-driven medicine that aligns closely with the Direct Primary Care model.
Meet-and-Greet Opportunities
To help make this transition as comfortable and seamless as possible, Dr. Hines will be available on a part-time basis throughout February for informal meet-and-greet visits, prior to her official start date.
These visits are designed to give patients an opportunity to:
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Meet Dr. Hines in person
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Learn about her approach to care
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Ask questions in a relaxed, low-pressure setting
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Begin building a relationship before transitioning care
Meet-and-greet appointments are optional but highly encouraged, particularly for patients who value continuity in women’s health or pediatric care, or for those who were previously undecided and wanted to learn more about the incoming physician.
Availability is limited, and appointments will be scheduled on a first-come basis.
If you are new to Preferred Family Medicine and would like to establish care with Dr. Hines, you may sign up online here. (Select starting date on/after March 1, 2026)
Contact us via text/phone or email to schedule an appointment.
Continuity of Care at Preferred Family Medicine
Patients transitioning from Dr. Scullion’s panel will continue to have multiple options for their ongoing care, including transitioning to Dr. Hines, Dr. Highley, or Dr. Bearfield, depending on preference and panel availability.
Throughout this process, membership benefits, access to care, and personalized service remain unchanged. Our administrative and clinical teams are available to assist with questions and to ensure each patient’s transition is handled thoughtfully and respectfully.
Looking Ahead
We are excited to welcome Dr. Hines to the Preferred Family Medicine family and are confident that her presence will strengthen our ability to serve patients with the attentive, high-quality care they expect from PFM.
If you have questions about Dr. Hines, meet-and-greet opportunities, or transitioning care, please contact our office or send a message through the patient portal.
Thank you for trusting Preferred Family Medicine with your care.
Preferred Family Medicine
Concierge Direct Primary Care • Reno, Nevada