Dr. Highley's office is the best!

Absolutely excellent in all they provide, first class all the way 👏 👍

I believe that Preferred Family Medicine is the best concierge practice in town. For less than the cost of most people's Starbucks habit, I have open access to my provider, unlimited appointments, the convenience of onsite lab draws and (some) medications they keep onsite because they have a little pharmacy as well. For the record, I have health insurance. It's not about that. When I have needed to get referred to a specialist, labs, medications, imaging, etc., Preferred Family has always been able to run those items through my insurance. But I firmly believe that the relationship with your primary is ground zero for all of your other health outcomes, and I don't believe insurance should have any business between my primary and I. Because I don't use insurance for my primary, I do not have to wait to be seen. I have frequently called for an appointment and have been offered a same-day slot. At most, I have waited one or two days for an appointment, and in every instance, the appointment was non-urgent regardless. I can freely message my physician on the patient portal and get any concerns addressed. And lastly, I have never been hustled our of the room in 15 minutes or less. I have always had the time needed with my doctor. My physician is Dr. Bearfield. From the outset, he has always listened to my symptoms and offered support. He has been knowledgeable regarding all of my concerns and formulated treatment plans, imaging, labs, etc. He also treats perimenopause and menopause, which in my opinion is a huge plus. He listens, and more importantly, understands. I feel fortunate to have him as my physician. If you are in need of a primary care physician and are tired of insurance-based medicine, long waits, and never being able to form a positive doctor-patient relationship with your primary, I highly recommend this practice. I believe that your only regret will be that you didn't call sooner.

Went Above and Beyond to Correct My Medical Certificate!! I came in for my FAA medical exam intending to get a Class 1 certificate (I had initially created my MedXpress under Class 3, but decided to upgrade). Dr. Highley completed my exam thoroughly and professionally. When we realized after the fact that the class hadn't been updated in the system, he took full responsibility and handled the FAA correction process himself. I received my corrected Class 1 medical certificate by mail without any hassle or additional cost. His integrity and commitment to making things right made all the difference. As a new pilot working toward my ratings, having a Class 1 medical from the start saves me time and money down the road. Highly recommend Dr. Highley to any aviator needing their FAA medical. Professional, thorough, and genuinely cares about getting it right.

I have been a patient here for probably close to 5 years maybe more. Im a RN and because I work with doctors I’m very picky. This has been the best decision I’ve made about switching doctors. I was with Dr.Amy for a long time, she has now moved away and I now see Dr. Highley and he listens to me, never makes me feel rushed. Very thorough. Highly recommended.

Dr. Bearfield is a excellent doctor. He listens to you and takes the time to explain everything so when you leave, you feel like you are his only patient and he is going to do everything he can to solve your medical problem. He cares about you as a patient and a person. He is a great dianigostic doctor. There are not enough words to tell you what a great doctor he is.

Great outfit been going there for 3 plus years

I had a wonderful visit with Dr. Christopher Highley. No one has been able to help me with my pain, fatigue, weakness and bone pain but he listened to all my problems, asked questions and immediately stopped my knee pain right away in his office. He also put me on med to help my pain short time in order to get sleep which I have not had much of for a long time. He ordered tests and has a long term plan to deal with ALL my problems which leave me unable to accomplish day to day tasks. After two days, I feel once again like a functional person. Praise the Lord. Thank you Dr. Highley

I’ve had a pretty mixed experience with Preferred Family Medicine. The office itself is nice, well-priced for what you’re getting, and the back office team and doctors are great—Dr. Highley took care of everything I needed, which I really appreciated. On the other hand, the front office or whomever answered phone,a whole different story. The professionalism just wasn’t there, and it was one of those classic situations where you call in and feel like nothing gets done. For what I’m paying every month, I expected a higher level of professionalism and efficiency, and it just wasn’t there. So, while I’m happy with the care itself, the front desk really made the experience feel a lot less smooth than it should’ve been.

Great doctor and staff. Professional, kind and empathetic. Dr. Highley listens to you and actually spend time with you.

I got through the interview and decided not to go with them. Nobody in the office was wearing masks at the height of the pandemic. When I asked about it the doctor said "well who knows if they even work" to which I responded "well hopefully YOU do". Whether masks work is not a mysterious area of science. What is certain is that refusing masks is anti-science and highly politicized. I want a doctor that believes in medicine and understands science, and does not put lives at risk for political signaling. Especially for $2,000/ month!

Amazing staff and care. Quick response to any questions and I love being able to have a same day appointment. Highly recommend Dr. Bearfield.

Julia, Sarai and Doc. Amy Scullion are my hero today! This is the best team of healthcare Eric and I trusted. They have a new facility in south Virginia,...

Great people. Family friendly and highly professional at what they do.

66 year old female: I was a patient of Dr. Bearfield at Northern Nevada. Once I knew he was no longer affiliated with Northern Nevada and he was going to begin practicing at Preferred family Medicine, I immediately switched. His bedside manner, his exceptional skills coupled with his professional intellect is something I believe truly is a gift. His interest in me as a patient is real and knowing my primary physician does not believe in “one size fits all” methods is what continues to motivate me to have him be my primary care physician.

BF and I goes this office for any medical concerns and we are beyond grateful for such an amazing care, attention to details and professionalism of Doc....

This was my first experience using a concierge PCP. I love Dr Amy! She's knowledgeable, compassionate and made me feel heard. I have since moved to vegas,...

I am beyond impressed with Dr Scullion and the staff. I recently switched from my primary care dr of 15 years. His office never returned phone calls, he rushed me in and out. I had the same complaints for years. Dr Scullion listened to my concerns, ordered blood work and immediately started working together on my issues. She is GREAT, very knowledgeable and very encouraging. Communication with her as well as the staff is fantastic as well. It is so convenient to be able to get labs drawn right there in the office. I feel the best I have felt in YEARS, Thank you Dr Amy!

Excellent concierge service! Dr. Scullion was beyond helpful in seeing me the same day that I called in as a new patient. I’ve been highly frustrated in the past with not being able to see my primary care doctor at a traditional family medicine practice in a timely fashion with mid-level providers being offered as an “equivalent” and only alternative. Then there is always the front desk person telling you to just go the Urgent Care or Emergency Room. Not so with Preferred Family Medicine! Dr. Scullion is very knowledgeable on current health topics, knows that the art of physical examination and listening to the patient are key. She has a straightforward way of explaining things. I felt so comfortable and could rest easy knowing she is an expert that I can trust with my healthcare. I highly recommend her.

My husband and I are incredibly happy with our decision to join this office. Dr. Scullion is highly-skilled, well-read, intuitive, and very approachable. This is our first experience with a concierge medical practice and we can't imagine returning to the impersonal, frustrating, and sometimes questionable care that is far too common. We highly recommend Dr. Scullion, Dr. Highley and the entire team.